SHIPPING
General Information
Azienda Agraria Viola S.r.l. ships orders via courier, aiming to ensure reliable deliveries in the shortest possible time.
Shipping Costs
Any shipping costs are indicated during the purchase process and are displayed to the Customer before order confirmation.
Unless otherwise stated on the website, shipping is free for orders over Euro 80.00.
Processing and Delivery Times
Orders are processed following payment confirmation. Once dispatched, our shipments generally take 5 to 7 working days.
However, overall delivery times may vary depending on the destination, the time of year, product availability, and the courier’s operations.
However, overall delivery times may vary depending on the destination, the time of year, product availability, and the courier’s operations.
Inspection upon Delivery
Upon delivery, the Customer is required to verify that the packaging is intact, undamaged, and matches the number of packages indicated in the transport documents.
Any visible anomalies, damages, or tampering must be immediately contested to the courier by accepting the package with the reservation note “subject to inspection”.
Failed Delivery or Delays
In the event of delays, storage holds, or failed delivery due to incomplete or incorrect addresses provided by the Customer, Azienda Agraria Viola S.r.l. cannot be held responsible for any service disruptions arising from such circumstances.
Contacts
For information regarding the shipping of your order, you can contact Azienda Agraria Viola S.r.l. at the following details: E-mail: online@viola.it – Tel. +39 0742 67515.


